Privacy Policy
Effective Date: November 18, 2024
1. Introduction
This Privacy Policy ("Policy") describes how Deed3Labs LLC, a Wyoming corporation with its principal place of business at 5830 E 2nd Street Ste 7000, Casper, WY 82609 (hereinafter referred to as the "Company," "we," "us," or "our"), collects, uses, discloses, and safeguards Personal Information when you ("User," "you," or "your") access or use our real estate marketplace platform ("Platform") located at app.deed3.io & app.clearpathescrow.com.
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with our practices, please do not access or use the Platform.
2. Definitions
For purposes of this Policy:
"Personal Information" means any information that relates to an identified or identifiable natural person.
"Processing" means any operation or set of operations performed on Personal Information, whether or not by automated means.
"Data Controller" refers to the entity that determines the purposes and means of Processing Personal Information.
"Data Processor" refers to the entity that Processes Personal Information on behalf of the Data Controller.
"Third-Party Services" means external service providers integrated into the Platform, including but not limited to title insurance companies, licensed attorneys, escrow services, and other transaction facilitators.
3. Information We Collect
3.1. Personal Information You Provide
We may collect the following types of Personal Information when you register, use our Platform, or communicate with us:
Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, profile information.
Transactional Information: Property listings, offers, transaction history.
Financial Information: Payment details, bank account information, credit card numbers.
Identification Documents: Copies of government-issued IDs, proof of address (as required for verification purposes).
Communications: Content of communications with us or other Users via the Platform.
3.2. Information Collected Automatically
When you use the Platform, we may automatically collect:
Usage Data: Pages viewed, links clicked, time spent on the Platform.
Device Information: IP address, browser type, operating system, device identifiers.
Location Information: Approximate geographic location based on IP address.
3.3 Cookies and Similar Technologies
We utilize cookies, web beacons, and other tracking technologies to enhance your experience on our Platform. Please refer to Section 8 of this Policy for detailed information about our use of cookies.
4. Legal Basis for Processing Personal Information
We process your Personal Information based on one or more of the following legal grounds:
4.1 Consent
We may process your Personal Information if you have given explicit consent for a specific purpose.
4.2 Contractual Necessity
Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
4.3 Legal Obligations
Processing is necessary for compliance with a legal obligation to which we are subject.
4.4 Legitimate Interests
Processing is necessary for the purposes of our legitimate interests, such as improving our services, provided that such interests are not overridden by your fundamental rights and freedoms.
5. How We Use Your Information
We may use the Personal Information we collect for various purposes, including but not limited to:
5.1 Provision of Services
Facilitating real estate transactions between Buyers and Sellers.
Processing payments and fees associated with transactions.
Providing customer support and responding to inquiries.
5.2 Personalization
Personalizing your experience on the Platform by presenting content tailored to your interests and preferences.
5.3 Communication
Sending administrative information such as confirmations, invoices, technical notices, updates, and security alerts.
Responding to your comments, questions, and requests.
5.4 Compliance and Enforcement
Enforcing our Terms of Service and other contractual agreements.
Complying with legal and regulatory obligations, including due diligence and anti-money laundering requirements.
Detecting, preventing, and addressing fraud, security breaches, or other potentially prohibited or illegal activities.
5.5 Marketing and Promotional Activities
Sending you marketing communications, advertisements, and other information that may be of interest to you, subject to your consent where required by applicable law.
6. Disclosure of Your Information
We may disclose your Personal Information to third parties under the following circumstances:
6.1 Third-Party Service Providers
We may share your Personal Information with third-party service providers who perform services on our behalf, such as:
Transaction Facilitators: Title insurance companies, licensed attorneys, escrow services, and other parties necessary to complete real estate transactions.
Payment Processors: Entities that process credit card and other payment transactions.
Analytics Providers: Companies that provide analytics services to help us understand how the Platform is used.
These third parties are contractually obligated to protect your Personal Information and use it only for the purposes for which it was disclosed.
6.2 Legal Obligations and Protection of Rights
We may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to:
Comply with a legal obligation, court order, or governmental request.
Protect and defend our rights, property, or safety, or that of our Users or others.
Investigate and prevent fraudulent activities, security issues, or technical problems.
6.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your Personal Information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or use of your Personal Information.
6.4 With Your Consent
We may disclose your Personal Information to any other third party with your prior express consent.
7. Your Rights and Choices
7.1 Rights Under the GDPR (For EU Residents)
As a data subject under the GDPR, you have the following rights regarding your Personal Information:
7.1.1 Right of Access
You have the right to obtain confirmation as to whether or not your Personal Information is being processed and, if so, to request access to that information.
7.1.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete Personal Information we hold about you.
7.1.3 Right to Erasure ("Right to Be Forgotten")
You have the right to request the deletion of your Personal Information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
7.1.4 Right to Restrict Processing
You may request that we restrict the Processing of your Personal Information under certain conditions.
7.1.5 Right to Data Portability
You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit that data to another Data Controller.
7.1.6 Right to Object
You have the right to object to the Processing of your Personal Information based on legitimate interests or for direct marketing purposes.
7.1.7 Right to Withdraw Consent
If Processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of Processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at legal@deed3.io.
7.2 Rights Under the CCPA (For California Residents)
Under the CCPA, California residents have the following rights:
7.2.1 Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months.
7.2.2 Right to Delete
You have the right to request that we delete any of your Personal Information that we have collected from you, subject to certain exceptions.
7.2.3 Right to Opt-Out of Sale
We do not sell Personal Information. However, if in the future we decide to sell Personal Information, you will have the right to opt-out.
7.2.4 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us at legal@deed3.io or call us at +1 (888) 702-1883.
7.3 Managing Your Information
7.3.1 Account Settings
You may access, update, or delete certain Personal Information by logging into your account and adjusting your settings.
7.3.2 Opt-Out of Marketing Communications
You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us at support@deed3.io.
8. Cookies and Similar Technologies
8.1 Overview of Cookies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for various purposes:
8.2 Types of Cookies We Use
8.2.1 Essential Cookies
These cookies are necessary for the Platform to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences or logging in.
8.2.2 Performance Cookies
These cookies collect information about how Users interact with the Platform, allowing us to improve its performance.
8.2.3 Functionality Cookies
These cookies enable the Platform to provide enhanced functionality and personalization, such as remembering your preferences.
8.2.4 Targeting Cookies
These cookies record your visit to the Platform, the pages you have visited, and the links you have followed. We may use this information to make the Platform and the advertising displayed more relevant to your interests.
8.3 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you choose to disable cookies, it may limit your use of certain features or functions on our Platform.
9. Data Security
9.1 Security Measures
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Data encryption using Secure Sockets Layer (SSL) technology for data transmission.
Access Controls: Limiting access to Personal Information to authorized employees, contractors, and agents who need to know that information to process it.
Regular Audits: Conducting periodic reviews of our data collection, storage, and Processing practices.
9.2 No Absolute Guarantee
While we strive to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is entirely secure. We cannot guarantee absolute security.
10. Data Retention
10.1 Retention Period
We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including:
Legal Obligations: Compliance with legal, accounting, or reporting requirements.
Transaction Records: Maintenance of transactional history as required by law or regulatory agencies.
10.2 Deletion or Anonymization
Upon the expiration of the retention period, we will securely delete or anonymize your Personal Information in accordance with applicable laws and regulations.
11. International Data Transfers
11.1 Transfer Mechanisms
Your Personal Information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ.
11.2 EU-U.S. Privacy Shield
We comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce for the collection, use, and retention of Personal Information transferred from the European Union and Switzerland to the United States.
11.3 Consent to Transfer
By using the Platform, you consent to the transfer of your Personal Information to countries outside of your country of residence, including the United States.
12. Children's Privacy
Our Platform is not intended for individuals under the age of eighteen (18). We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently received Personal Information from a child under the age of eighteen (18), we will delete such information from our records.
13. Third-Party Websites
The Platform may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
14.1 Notification of Changes
We reserve the right to modify this Privacy Policy at any time. In the event of material changes, we will provide notice by:
Posting the updated Policy on the Platform with a new "Effective Date."
Sending an email notification to the email address associated with your account.
14.2 Continued Use
Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes. If you do not agree to the amended Policy, you must discontinue using the Platform.
15. Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:
Deed3Labs LLC
5830 E 2nd Street Ste 7000, Casper, WY 82609
legal@deed3.io
+1 (888) 702-1883
16. Complaints and Dispute Resolution
16.1 EU Residents
If you are a resident of the European Union and believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority.
16.2 California Residents
California residents may contact the California Attorney General's Office to lodge a complaint regarding any violation of the CCPA.
16.3 Internal Dispute Resolution
We encourage you to contact us first to seek resolution of any complaint by contacting our Data Protection Officer at dpo@deed3.io.
17. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy.
18. Acknowledgment and Consent
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You also consent to the collection, use, disclosure, and Processing of your Personal Information as described in this Policy.
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